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FAQs

For any inquiries, questions or press, please contact us at our email:
info@weartobeseen.com
To avoid delays, please read our FAQs below before contacting us with a question. 

 

How long does delivery take?

All our items except premade stock are made to order by us in the UK.

We are a small business and work our hardest to get orders out as quick as we can. Currently, orders can take approx 12 business days to be made. Although, the waiting time can vary slightly. This page will be updated regularly if there is any change so make sure to check back before ordering.

Please take this into consideration when purchasing as its advised to order in advance if you need something for a specific date.

However, if you do need your item for a specific date contact us and state in your order note when you need it for and we will ensure to have it with you for when agreed. Please note: this cannot be promised unless we have agreed to beforehand with you so always contact to ask.

 

What does postage cost?

All orders are sent with Royal Mail.

We ship worldwide and pricing is automatically stated when checking out. Pricing can vary depending on quantity/weight but below is a guide.

  • UK tracked postage: £3.00  
  • International tracked postage: £10

After items are made and sent, UK delivery usually takes approx 1-2 working days. International can take from 4-12 working days depending on location.

 

What is 'Premade'?

Looking for something to be sent faster than our turnaround? Check out our 'Premade' category where we list ready-made products that we have in stock to be sent out straight away. These items are limited availability and made up in small batches so be quick!

Items can be sent instantly with the option of first class or next day delivery. Perfect for last minute purchases!

 

How do I contact?

We try to respond to all messages within 48 hours, Monday-Friday. 

Any questions? Drop us an email: info@weartobeseen.com

You can also contact us via the contact form located on the bottom right corner of this page or by an Instagram direct message: @weartobeseen_ 

 

Can you help me with sizing?

Sizes range from UK 6-14 currently, however, if you are looking for an in-between size just leave a comment when ordering.

If you would like to order a set but need a different size top to bottoms, just state this in your order note.

We do hope to expand in the future and cater for more sizes, this is just due to us being a small business.

SIZE MEASUREMENT CHART:

SIZE CONVERSION CHART:

 

Do you do returns?

At this time we do not accept returns but do offer exchanges. This is due to everything being made and cut to order.

We can only accept cancellations on orders within the first 24 hours from when you place an order because of our items being custom made.

Exchanges are accepted if your item does not suit/fit. 

If you feel there is a problem with your order and you need an exchange, please ensure to understand the guidelines below before sending us the item back with the exchange slip provided with your order:

  • You must return your item within 14 days of receiving.
  • Items must be returned in the condition they came in. (Hygiene stickers and tags intact, in originally packaging etc)
  • Postage costs cannot be coffered or refunded.
  • Items must be sent with the invoice you received and the returns form filled out or they can not be exchanged.

We can not accept exchanges on our 'Thong Bikini Bottoms' due to hygiene reasons. 

Contact us via email for the returns address if you feel you need an exchange.

 

How do I care for my items?

We want you to get as much use out of your items as possible. To ensure this, please follow our simple care guide.

  • All our items must be hand washed unless stated otherwise. Wash in cold water and rinse thoroughly. Try to squeeze out as much water before hanging up to dry.
  • Items should be left to dry naturally. 
  • Do not dry clean, iron or tumble dry.
  • Avoid leaving items in the sun - this can cause damage to the product including colour fading.

If the instructions are not followed, products can end up damaged and we cannot take responsibility for this.

 

What payment methods do you accept?

We accept PayPal, credit/debit card and Apple pay.

 

Do you offer any discount?

Currently, no due to how small we are, however, we love to give something back to our customers. If you have any pics wearing our items, post them on Instagram and tag us @weartobeseen_ or send us any photos through direct message and we will give you 10% off your next order!

 

Do you collaborate with bloggers? 

Yes! We can't always work with bloggers but if interested, contact us at our email or social media with some information about you. Be sure to include your social media links. 

 

Do you do completely custom items?

Yes! If you have a design idea or fancy one of our designs in a different colour/style etc. Contact us via email with your thoughts and we will be able to discuss it with you in further detail.

 

Wholesale/Stockists?

Looking to stock Wear To Be Seen? For any wholesale inquiries, contact via email.